Rave Laundry Privacy Policy

Rave Laundry ("Rave Laundry," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at [www.ravelaundry.com], our landing pages and online forms, our giveaways and promotions, and our email and text message marketing.

1. Information We Collect

Information you provide. When you enter a giveaway or promotion, sign up for our newsletter, submit a form, or contact us, we may collect:

  • Your first and last name, email address, and phone number.

  • Your preferred or nearest Rave Laundry location.

  • Your marketing preferences, including whether you opt in to email or text messages.

  • Anything you send us directly, such as a question, comment, or request.

Laundry card information. If you use a Rave Laundry card, we process information related to your card account and transactions in order to operate our card program and serve you.

Information collected automatically. When you visit our website or landing pages, we and our analytics providers may collect device and usage information, such as your IP address, browser type, the pages you view, and how you arrived at our site, using cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Operate our laundromats and provide our services.

  • Administer our giveaways and promotions, including verifying eligibility and notifying winners.

  • Send you marketing communications, including our newsletter and promotional text messages, when you have opted in.

  • Respond to your questions and requests.

  • Measure and improve our website, marketing, and customer experience.

  • Comply with our legal obligations and enforce our terms and official rules.

3. Giveaways and Promotions

From time to time we run giveaways, contests, and promotions. When you enter, we collect the information requested on the entry form and use it to administer that promotion, confirm eligibility, conduct the drawing, and contact winners. Each promotion may have its own official rules, and by entering you agree to those rules. If you win, we may use your first name, last initial, and city to announce winners as described in the applicable rules. Entering a promotion does not by itself sign you up for marketing messages. That is a separate, optional choice.

4. Email and Text Message Marketing

We send marketing only to people who have opted in.

  • Email. Every marketing email includes an unsubscribe link, and you can opt out at any time.

  • Text messages. If you opt in to texts, message frequency varies and message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Your mobile opt-in and text-messaging consent will not be shared with third parties or affiliates for their own marketing purposes.

Opting out of marketing does not affect non-marketing messages, such as a message letting you know you have won a prize you entered to win.

5. Cookies and Analytics

Our website and landing pages use cookies and similar technologies to remember your preferences, understand how the site is used, and support our marketing. We use services such as Google Analytics to measure site activity. You can control cookies through your browser settings, and where we display a cookie consent banner, you can set your preferences there. Disabling some cookies may affect how the site works.

6. How We Share Information

We do not sell your personal information. We share it only as needed to run our business, including with:

  • Service providers that help us operate, such as our website host, our customer and email platform, our text-messaging provider, our analytics provider, our advertising platforms, and our laundry card system provider. These providers may use your information only to perform services for us.

  • Other parties when required by law, to protect our rights, or in connection with a business sale or transfer.

7. Data Retention

We keep your information for as long as needed to provide our services, run our promotions, send communications you have opted into, and meet our legal and business needs. We periodically remove contacts we no longer need.

8. Your Choices and Rights

You can:

  • Unsubscribe from emails using the link in any marketing email.

  • Opt out of texts by replying STOP.

  • Ask us to access, correct, or delete your personal information.

Depending on where you live, you may have additional rights over your personal information. To make a request, contact us using the details below, and we will respond as required by applicable law.

9. Children's Privacy

Our website and promotions are intended for adults, and our giveaways are open only to entrants 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

10. Third-Party Links

Our website and messages may link to other sites we do not control. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

11. Security

We use reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version here and change the effective date above.

13. Contact Us

Rave Laundry 132 E Fairview Ave, Meridian, ID 83642 info@ravelaundry.com